Refund & Return Policy
At Affluent Aviation Apparel, we strive to ensure your satisfaction with every purchase. If you’re not completely happy with your order, please review our refund and return policy below.
1. Returns
- Eligibility for Returns: Items must be returned within 30 days of purchase. To be eligible for a return, items must be:
- Unworn, unused, and in their original condition.
- In the original packaging with all tags attached.
- Non-Returnable Items: The following items are non-returnable:
- Gift cards.
- Final sale or clearance items.
2. Refunds
- Process: Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund.
- Approved Refunds: Refunds will be issued to your original payment method within 7–10 business days.
- Shipping Costs: Original shipping costs are non-refundable. If you received free shipping, a shipping fee may be deducted from your refund.
3. Exchanges
- If you need a different size, color, or item, we recommend initiating a return for the original purchase and placing a new order.
4. Return Process
To initiate a return:
- Contact our customer service team at [Insert Email Address] with your order details.
- We will provide you with a return authorization and instructions.
- Ship your item(s) to the address provided, ensuring they are securely packaged.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt with a description and photos of the issue. We will arrange a replacement or refund at no additional cost to you.
6. Late or Missing Refunds
If you haven’t received your refund within 10 business days:
- Check with your bank or credit card provider, as processing times can vary.